Privacy Policy – Finstansteknik AB

Finstansteknik AB (company registration number: 556241‑6682) is the data controller for the processing of personal data when companies contact us, request quotations, or purchase our products and services.

For any questions regarding privacy and data protection, please feel free to contact us.

Contact Details:

Finstansteknik AB
Falköpingsvägen 59
SE-523 37 Ulricehamn
Sweden
Email: info@finstansteknik.se
Phone: +46 (0)321-299 50

 

What Personal Data We Collect and Why

1. Quotation Requests and Customer Dialogue

When companies contact Finstansteknik for a quotation, technical advice, or product information, we process the following personal data:

  • Name and job title
  • Company name
  • Phone number and email address
  • IP address (for web forms)
  • The content of your enquiry or conversation

Purpose: To respond to enquiries, prepare quotations, provide technical guidance, and maintain dialogue prior to potential business collaborations.

Legal basis: Legitimate interest (business-to-business communication between supplier and customer).

2. Service, Support, and Complaints

For support and service matters, we process:

  • Contact details
  • Product and machine information
  • Service history
  • Warranty-related information

Purpose: Troubleshooting, repair handling, and documentation of service work.

Legal basis: Performance of a contract and legitimate interest.

3. Marketing and Web Analytics

We use cookies and analytics tools (e.g., Google Analytics) as well as advertising platforms (e.g., Google Ads, Meta, LinkedIn) to:

  • Measure and analyze website traffic
  • Improve the website user experience
  • Show relevant advertisements to businesses and build target audiences based on website behavior

These services are activated only after receiving your consent via our cookie banner.

Legal basis: Consent (for tracking/advertising) and legitimate interest.

You can withdraw or change your consent at any time via the cookie settings on our website.

Who We Share Personal Data With

Finstansteknik only shares personal data when necessary to fulfill our obligations and conduct our business operations. This may include:

  • IT service providers (web hosting, CRM systems, email services)
  • Transport and logistics companies
  • Subcontractors and partners in joint projects
  • Payment and invoicing service providers
  • Marketing and analytics service providers (e.g., Google, Meta, LinkedIn)

Where required by law, information may also be disclosed to authorities. We never sell personal data to third parties.

Retention Period

We retain personal data only for as long as needed for each respective purpose:

  • Quotation and communication data: 12–24 months.
  • Customer and project-related data: For the duration of the agreement and subsequently as required by statutory retention laws (e.g., the Swedish Accounting Act: 7 years).
  • Service cases: For as long as required to fulfill warranty and service commitments.
  • Marketing consents: Until you withdraw your consent.

In certain cases, data may be anonymized for statistical and analytical purposes.

Your Rights

Under applicable data protection legislation (GDPR), you have the right to:

  • Access: Request a copy of the personal data we process about you.
  • Rectification: Request correction of inaccurate or incomplete information.
  • Erasure: Request deletion of data that no longer needs to be retained (subject to statutory legal obligations).
  • Restriction: Request that we temporarily limit the processing of your data.
  • Objection: Object to processing based on legitimate interest or direct marketing.
  • Data Portability: Obtain and transfer certain data you provided to us where processing is based on consent or a contract.

To exercise your rights, please contact us at info@finstansteknik.se.

Cookies

Our website uses cookies to ensure proper functionality and improve user experience. A persistent cookie remains on your device, while a session cookie is temporarily stored in your browser memory during your visit.

You can manage or delete cookies at any time directly through your browser settings. Please note that blocking all cookies may affect the functionality of certain parts of the website.

For more information about cookies, visit the Swedish Post and Telecom Authority (PTS): www.pts.se.

Embedded Content from Other Websites

Pages on this website may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves in the exact same way as if you visited the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction.