Privacy Policy – Finstansteknik AB

Finstansteknik AB (company registration number: 556241‑6682) is the data controller for the processing of personal data when companies contact us, request quotations, or purchase our products and services.
For questions about privacy and data protection, please contact us using our standard contact details.

Finstansteknik AB
Borgens industriområde
514 33 Tranemo
Sweden

 

What personal data we collect and why

1. Quotation requests and customer dialogue

When companies contact Finstansteknik for a quotation, technical advice, or product information, we process the following personal data:

    • Name
    • Job title
    • Company name
    • Phone number and email address
    • IP address (for web forms)
    • The content of your enquiry or conversation

Purpose:
– Respond to enquiries
– Prepare quotations
– Provide technical guidance
– Maintain dialogue prior to potential collaborations

Legal basis: Legitimate interest (business‑to‑business communication between supplier and customer).

 

2. Service, support and complaints

For support and service matters, we process:

    • Contact details
    • Product information
    • Service history
    • Warranty‑related information

Purpose:
– Troubleshooting
– Repair handling
– Documentation of service work

Legal basis: Contract and legitimate interest.

 

3. Marketing and web analytics

We use cookies and analytics tools (e.g., Google Analytics) as well as advertising platforms (e.g., Google Ads, Meta, LinkedIn) to:

    • Measure website traffic
    • Improve the website
    • Show relevant ads to businesses
    • Build audiences based on website behaviour

These services are activated only after your consent via the cookie banner.

Legal basis: Consent & legitimate interest.

You can change your consent at any time via our cookie settings.

 

Who we share personal data with

Finstansteknik only shares personal data when necessary to fulfil our obligations, which may include:

    • IT providers (web hosting, CRM, email)
    • Transport and logistics companies
    • Sub‑contractors and partners in joint projects
    • Payment and invoicing services
    • Marketing and analytics service providers (e.g., Google, Meta, LinkedIn)

Where required by law, information may also be disclosed to authorities.
We never sell personal data.

 

Retention period

We retain personal data only as long as needed for each purpose:

    • Quotation and communication data: 12–24 months
    • Customer and project‑related data: for the duration of the agreement plus statutory retention (e.g., accounting law: 7 years)
    • Service cases: for as long as required to fulfil warranty and service commitments
    • Marketing consents: until you withdraw your consent

In some cases, data may be anonymised for statistical and analytical purposes.

 

Your rights

You always have the right to:

    • Access: Request a copy of the personal data we process about you.
    • Rectification: Ask us to correct inaccurate or incomplete information.
    • Erasure: Request deletion of data that no longer needs to be retained (subject to legal obligations).
    • Restriction: Request that we temporarily limit processing.
    • Object: Object to processing based on legitimate interest or to direct marketing.
    • Data portability: Obtain and reuse certain data you provided to us where processing is based on consent or contract.

You can exercise your rights by contacting us using our contact details.

Cookies

In addition to personal data, our website uses cookies. A persistent cookie is stored on your device, while a session cookie is stored in your browser during the visit. Cookies enable functionality, save time on recurring tasks, and help us improve the site. Most websites use cookies and many functions rely on them.

How to remove cookies in your browser
You can manage cookies in your browser settings. If you block all cookies, some website functionality may be impaired.

Guides from the browser vendors:

    • Google Chrome – Cookie settings
    • Mozilla Firefox – Cookie settings
    • Microsoft Edge / Internet Explorer – Cookie settings
    • Opera – Cookie settings
    • Apple Safari – Cookie settings

For more information about cookies, visit the Swedish Post and Telecom Authority (PTS): www.pts.se.

 

Embedded content from other websites

Pages on this website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if you visited the other website directly. These websites may collect data about you, use cookies, embed third‑party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website.